Consulting Services to Ship Owners and Insurers
In addition to the routine work of adjusting claims we have travelled to locations to assist Owners representatives on the scene if matters were being complicated or to negotiate settlements. MSB has also been required to give opinions on claims matters and organized small in house seminars.
The Director of our Adjusting Division Paul Robson points out that things have changed immeasurably since he started in 1967. Policy conditions have been simplified and the tonnage being operated is newer and better maintained, in line with the tightening up of regulations internationally. An awareness of environmental issues have also played a role in the operation of the vessels.
Underwriters have become more involved in the management of claims and they want to be aware of developments and being given the opportunity to share in decision making when necessary.